Chartered Surveyors and Commercial Property Advisors

Property Management

Our Property Management services are provided via our Parent Company Miller Commercial.  Although our specialist team is based out of our Truro office, they offer clients commerical property support, advice and management throughout Cornwall, Devon and the wider South West.

Alongside two account managers they can invoice and collect rents, manage service charges, arrears collection, inspection and provide an extensive health and safety compliance as well as maintaining client properties.

The team also have a dedicated and highly experienced Facilities Manager who identifies, coordinates and oversees the implementation of property maintenance on behalf of our clients.

Our job is to remove the hassle and worry of property management.

Our Services

The services we offer include:

  • Rent collection and electronic transmission of funds and issuing accounts for you and your accountants.
  • Service charge budgeting, collection, administration, reconciliation and production of year-end reports
  • Credit control and arrears containment advice
  • Payment of utilities, suppliers and contractors
  • Planned property inspections
  • Client and tenant liaison
  • Dealing with Licences for alteration and assignments.
  • Monitoring of tenant obligations including Health & Safety, Fire and Asbestos
  • Facilities management including contractor relationship and activity overseeing in respect of property repair, planned maintenance and cyclical decoration
  • Implementation of rent renewals and lease reviews
  • Vacant property management for insurance purposes

 

  • Giles Barton Director

    The highly experienced Giles Barton joined us in July 2021 in the role of Senior Commercial Property Manager and was promoted to Head of Property Management in 2023. As of April 2024 he became equity Partner at Miller Commercial and Director of Miller Commercial Valuers Ltd and Listers Property Consultants. Giles, who is originally from Penryn, has extensive experience in the commercial property management sector, including QinetiQ and Cushman & Wakefield (formerly DTZ), working with clients at all levels including the likes of British Airways, Royal Mail and G4S. Outside of work Giles likes to spend time with his wife and young daughter enjoying all that Cornwall has to offer.

    Contact Information

    Role: Director

    Telephone: 01872 247014

    Mobile: 07443 882 303

    Email: gb@miller-commercial.co.uk

  • Julie Bell Facilities Manager

    Julie is our Facilities Manager attached to Property Management Department who have clients throughout Cornwall, Devon and the wider South West. She is IOSH qualified and is will shortly complete her NEBOSH qualification. With over 20 years' experience, Julie has experience in dealing with all latent defects and landlord negotiations, health and safety, PPM schedules and statutory inspections and services. She lives in Penryn with her husband where they enjoy their spare time on the local beaches, all year round!

    Contact Information

    Department: Property Management

    Role: Facilities Manager

    Telephone: 01872 247030

    Mobile: 07887 996084

    Email: jab@miller-commercial.co.uk

  • Louise Roberts Associate / Head of Accounts

    Louise joined the business in 2006 and is responsible for all areas of the Company’s Financial Accounts and payroll management and administration. She is also the Property Accountant for our Property Management team and provides a treasury function for part of our Management portfolio. In June 2024 she was promoted to Associate (alongside her role as Head of Accounts), which recognises Louise's hard work and dedication. Louise is a devoted mum and grandmother and whenever possible she and her husband (and their dog Bentley) love nothing more than jumping into their camper van and travelling around the country to visit them and spend time in the outdoors.

    Contact Information

    Role: Associate / Head of Accounts

    Telephone: 01872 247018

    Email: lr@miller-commercial.co.uk

What our clients say

  • “Miller Commercial have acted for us for over a decade in various capacities including undertaking valuation work and development appraisals together with acquisition work and property management. We have always found them to be approachable and to provide innovative solutions.”
    - Stuart Ivall, Director, RM Developments Ltd
  • “I found all the staff at Miller Commercial very professional and enthusiastic. We were very lucky to have them dealing with the sale of our restaurant guiding and advising us every step of the way. I felt I was receiving personal attention at all times, there was always someone at the end of the phone should I need to speak somebody. Thank you to everyone for giving a first class service and should I need a commercial agent again I would have no hesitation in contacting Miller Commercial.”
    - Owner, On Shore, St Ives
  • “I am so, so grateful to Susanna Sawle for expediting my Valuation. In addition it’s a huge relief that the valuation came out at the price it did. It means so much to us that we can now progress and move forwards for both our business and family life. My sincere thanks.”
    - Emma Caddis, Business Development Manager, Unlocking Potential
  • “We dealt with Miller Commercial to sell our restaurant and their attention with this difficult sale was amazing; 6 failed sales which were all for odd reasons, but they never gave up and worked really hard to secure a good sale in the end. I would always use Miller Commercial again for sure.”
    - Kimberley Spence
  • “As the the lease was coming to an end I was naturally concerned that the vacating tenant kept to the lease agreement in making good any repairs that were deemed necessary. The Management Surveyor handled all this very professionally, bringing in third party experts where necessary to provide evidence to the tenant and ensuring that the tenant was fully aware of their responsibilities. Throughout the process they gave me regular updates, keeping me informed of progress right through to a satisfactory conclusion.”
    - Property Management Client
  • “Graham Timmins guided us through the complexities of buying our campsite, which involved liaising with our financial Broker, solicitor and our Accountant and helped us to realise our dream of moving to the Coast. We would recommend Graham and his team to anyone looking to buy or sell a business.”
    - Purchasers of Treveague Campsite, Gorran
  • “We have bought and sold a business through Miller Commercial and found the help and advice whilst buying invaluable. When we decided to sell the business, we automatically called them again. The Business Transfer agent came out to value the business, take photographs and gather information and it was put onto the market. We were kept informed of all interested purchasers. A potential buyer was found relatively quickly and they kept the sale progressing and again kept us in the loop at all times. Generally we were delighted with the service offered and we would almost certainly use Miller Commercial again. ”
    - Debbie and Adrian Bird
  • “I just wanted to take this opportunity to praise the Facilities Manager on their constant professionalism and efficiency. Throughout my career I have dealt with many agents and I must say that they made dealing with your company a pleasure. ”
    - Business Centre Manager - Newcross Healthcare
Our People Meet our team of trusted experts who are here to help you with all aspects of commercial property. Find Out More
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